Privacy Policy & SMS Terms & Conditions

Last updated February 6, 2026

At RNM Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services, including our SMS messaging services.

Privacy Policy

1. Information We Collect

Personal Information

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, mailing address
Account Information: Username, password, and account preferences
Communication Data: Information you provide when you contact us or sign up for SMS notifications
Transaction Information: Details about Services you request
Device Information: IP address, browser type, device identifiers, and operating system
Usage Information: How you interact with our website and services

2. How We Use Your Information

We use your personal information for the following purposes:

To provide and maintain our services
To send you SMS notifications, alerts, and communications you've requested
To respond to your inquiries and provide customer support
To improve our website and services
To comply with legal obligations
To protect against fraud and ensure security

3. How We Share Your Information

We may share your personal information with the following parties:

Service Providers: Third-party vendors who help us operate our business, such as SMS service providers (RingCentral), and hosting services
Business Partners: Companies we partner with to provide services to you
Legal Compliance: Law enforcement, government agencies, or other parties when required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

SMS Consent Privacy: SMS consent is not shared with third parties or affiliates for marketing purposes. Your phone number and SMS consent information is only used to send you the messages you've requested and is only shared with our SMS service provider (RingCentral) for the sole purpose of message delivery.

4. SMS Messaging Program

When you opt-in to receive SMS messages from us:

Your phone number will be used only to send you the types of messages you've consented to receive
We will not sell, rent, or share your phone number with third parties for their marketing purposes
Your SMS consent information is kept confidential and secure
You can opt-out at any time by texting STOP to any message

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Access to your personal information
Correction of inaccurate information
Deletion of your information
Opt-out of marketing communications
Opt-out of SMS messages at any time

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Website: rnmgrp.com

Email: info@rnmgrp.com

Phone: 786-619-3601

SMS Terms & Conditions

Last Updated: February 9, 2026

By opting in to receive SMS messages from rnmgrp.com, you agree to the following terms and conditions:

1. Program Description

Our SMS messaging program allows us to send you text messages related to:

Appointment reminders and confirmations
Order updates and delivery notifications
Account alerts and security notifications
Service updates and important announcements
Customer support communications

2. How to Opt In

By texting RNM Group at 7866193601, you are opting in and agree to receive messages from RNM Group, including external conversations and employee communications. Reply STOP to unsubscribe or HELP for assistance. Message and data rates may apply. Message frequency varies. For our Privacy Policy, visit https://www.rnmgrp.com/general-8. For Terms of Service, visit https://www.rnmgrp.com/general-8."

3. Message Frequency

Messaging frequency may vary. The number of messages you receive will depend on your interactions with our services and your notification preferences. You may receive multiple messages per week or month depending on your activity.

4. Message and Data Rates

Message and data rates may apply. Standard text messaging rates from your mobile carrier will apply to all messages sent and received. Please check with your mobile carrier for details about your messaging plan and any applicable fees.

5. How to Opt Out

To opt out at any time, text STOP to any message you receive from us. After texting STOP, you will receive one final confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt-in again.

6. Help and Support

For assistance, text HELP to any message you receive from us, or visit our website at https://www.rnmgrp.com/general-8 for more information and customer support options.

7. Privacy and Terms

Your privacy is important to us. For information about how we collect, use, and protect your information:

Visit https://www.rnmgrp.com/general-8 for our Privacy Policy
Visit https://www.rnmgrp.com/general-8 for SMS Terms of Service

8. Supported Carriers

Our SMS service is compatible with major carriers including AT&T, T-Mobile, Verizon, Sprint, and others. If you have any issues receiving messages, please contact your carrier or reach out to our support team.

9. User Responsibilities

You agree to:

Provide accurate and up-to-date phone number information
Notify us if your phone number changes
Not use the SMS service for any unlawful purpose
Not attempt to disrupt or interfere with the SMS service

10. Service Availability

While we strive to provide reliable SMS service, we cannot guarantee that messages will always be delivered on time or that the service will be uninterrupted. We are not responsible for delays or failures in message delivery caused by your mobile carrier or other third parties.

11. Changes to Terms

We reserve the right to modify these SMS Terms & Conditions at any time. We will notify you of material changes through SMS or by posting updates on our website. Your continued participation in the SMS program after such changes constitutes acceptance of the new terms.

12. Termination

We reserve the right to terminate or suspend your access to the SMS service at any time, with or without notice, for any reason including violation of these terms.

13. Contact Information

For questions, concerns, or support regarding our SMS program:

Website: rnmgrp.com

Email: info@rnmgrp.com

Phone: 786-619-3601